Privacy Policy

1. What information do we collect about you?

We collect information about you when you fill in our online enquiry form, or correspond with us by e-mail or phone. Website usage information is collected using cookies. The information we typically collect is personal information such as your full name, mailing address, e-mail address, and telephone number. We will also collect details of the property you wish to sell.

2. How will we use the information about you?

We collect information about you to process the sale of your property, manage your account and to contact you about services and offers we provide.

We may share the information from this website with our trusted sister companies Tramperly Ltd. and UK Property Sellers Ltd. with whom we have a relationship to perform, or assist us in performing, any of the functions required for the sale of your property, ensuring that they have all necessary data protection policies and procedures in place.

3. How long do we retain information about you?

We will only retain your information for as long as is necessary for the purpose or purposes for which we have collected it. The criteria that we use to determine retention periods will be determined by the nature of the data and the purposes for which it is kept.  In certain circumstances, once we have deleted or anonymised your data, we may need to retain parts of it (for example, your e-mail address), in order to comply with our obligations under GDPR or other legislation, or for fraud detection purposes.

4. Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information, visit http://www.aboutcookies.org/ or http://www.allaboutcookies.org/. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

5. Changes to our Privacy Policy 

We keep our Privacy Policy under regular review and we will place any updates on this web page. This Privacy Policy is effective from June 2018.